Zoom Video Conferencing

Zoom video conferencing is available in all NMSU Canvas courses. If your instructor is using Zoom to hold course meetings, follow the instructions below to access Zoom through your Canvas course.

Step 1: Go to nmsu.zoom.us in your browser. Firefox and Chrome are the recommended browsers to use.

Step 2: Choose Sign in (third option in the menu)

Step 3: Log in using your NMSU credentials

Step 4: You may receive a verification email from Zoom that you will need to use to complete your account activation. Check your Clutter or Junk folders in your NMSU email account. If you have an existing Zoom account, follow the Switch instructions below*

Step 5: Once you have activated your NMSU Zoom account, test your ability to participate in a Zoom meeting using the Zoom Test Meeting.

*Switch Your Account: If you have previously made a Zoom account using your NMSU email address, you will be asked to switch to the NMSU Zoom account. You will receive an emailed invitation asking you to switch from your current account to the NMSU Zoom account.

• Your browser may remember your previous Zoom account and direct you to the wrong login page. If this happens, you will need to either clear your browser cache, or use a different browser that you have not previously used to log in to Zoom. You must log in to your NMSU Zoom account through nmsu.zoom.us.
• Example of the email message to switch accounts to the NMSU Zoom account
• 
• Once you select Switch to the new account you will be prompted to acknowledge and switch your account.
• Email Academic Technology if you have any questions.

From Activate your NMSU Zoom Account.

Step 1: Test your ability to access Zoom using your computer or mobile device

• Use the Zoom Test Meeting to make sure you will be able to participate in a Zoom meeting. .
• IMPORTANT: Download the Zoom app for your computer or mobile device.

Step 2: Locate your class Zoom meeting

• The link for a Zoom meeting scheduled in a Canvas course will be:
  • Located under Zoom in the course navigation menu.
  • 
  • Listed as a course event in the Canvas Calendar. 
  • Sent via a Canvas notification (determined by your notification settings)

Step 3: Join your class Zoom meeting at the scheduled time

• Click the scheduled Zoom meeting link a few minutes before your class is scheduled to start. If you did not already download the Zoom app for your computer or mobile device this will give you time to download the app and to set up your microphone and camera (if required). 
• 
• Once the Zoom meeting launches: 
  • FIRST test your computer audio to make sure that your speakers and microphone are working correctly. 
  • 
  • SECOND join using computer audio and mute yourself by clicking once on the microphone icon in the bottom left corner of the Zoom window. Your microphone icon will show a red slash mark while you are muted. Click again to unmute yourself when you are asked to speak. 
  • 
  • Follow all of your instructor’s guidelines for Zoom meeting participation.

Step 4: Locate your Zoom class recording(s) in Canvas

• If your Zoom meeting in Canvas was recorded, you will locate the recording under Zoom in your course navigation menu. Select the Cloud Recordings tab and choose the recording you intend to view. 
• 
• Note: Cloud recordings will be available shortly after the session ends. The delay between when the class ends and when the recording becomes available will be determined by the length of the recording and the current demand on the Cloud Recording system. 
• If it has been longer than 24 hours and the recording has not appeared, first check with your instructor to make sure that the class was recorded. Then, submit a Canvas Ticket using the Help menu in Canvas, or contact Academic Technology at learning@nmsu.edu for assistance.

From NMSU's Zoom in Canvas Instructions for Students.